Terms of Sales

Denomination:

Sole proprietorship Mon dressing Lingerie, whose head office is located at 37 rue Suzanne Lanoy, 59490 SOMAIN, registered with the Douai RCS under number 813 926 904 00018.

Phone: 09.82.20.93.22

Application of Terms and Conditions of Sale:

You declare tcup you have read and accept these general conditions of sale before placing your order. Any order by the Customer therefore implies acceptance of all of these general conditions.

Prix :

The prices are indicated in euros and are valid only on the date of the sending of the purchase order by the consumer. They do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will be automatically reflected in the price of the products in the online store. Payment of the full price must be made when ordering. At no time can the sums paid be considered as a deposit or down payment.

Product overview:

The products offered for sale by the company Mon Dressing Lingerie are described with the greatest precision and accuracy possible in the various sections relating to the products. However, if errors or omissions may have occurred in this presentation, the responsibility of Mon dressing lingerie could not be engaged.

The photographs illustrating the products in support of the text do not enter into the contractual field.

Order confirmation :

For any order placed you will receive a confirmation email. This email confirms tcup your order has been taken into account by Mon dressing lingerie.

Offers are only valid while stocks last.

Product Availability:

The order will be executed at the latest within 10 days from the day following tcup on which the consumer placed his order. In case of unavailability of the product ordered, in particular because of our suppliers, the consumer will be informed as soon as possible and will have the possibility of canceling his order. The consumer will then have the choice to request either the reimbursement of the sums paid within 30 days at the latest of their payment, or the exchange of the product.

Delivery :

The products are delivered to the address you indicated during the ordering process.

Orders are shipped the day after the order is placed if the items are in stock.

An e-mail containing the order number and the tracking number of the package is sent to you when the order is prepared.

The delivery times indicated are usual average times and correspond to the shipping processing times, to which is added the delivery time.

We ship free of charge by letter followed or colissimo.

Delivery costs are free for delivery to France.

Delivery costs are chargeable for delivery abroad.

Delivery is made directly to the mailbox.

Payment :

Payment for your purchases is made by bank card or cheque:

CB
Visa
MasterCard

The Customer validates his delivery and billing address, the product and the total price. He provides the number of his credit card associated with the expiry date and the CVX code. The debit of the card is carried out immediately after the validation of your order.

The company Mon Dressing Lingerie controls all orders tcup have been validated on its site. These checks aim to protect Mon dressing lingerie from abusive practices carried out by fraudsters.

Our services may ask you for all the documents necessary to release your order: proof of address or debit in your name, or proof of address in the name of the person indicated for the delivery address, etc. These requests can be made by email:

For an order tcup has a delivery address different from the billing address
For new customers
For an order over 150 Euros

In order to ensure payment security, the Mon dressing lingerie site uses the Payplug secure payment service. This service incorporates the SSL security standard. Confidential data (the 16-digit bank card number as well as the expiry date, the CVX code) are directly transmitted encrypted to the bank's server without passing through the physical media of the Mon dressing lingerie server.

When the order is validated: The payment request is transmitted in real time to the secure electronic payment manager. This sends an authorization request to the bank card network. The electronic payment manager issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.

The consumer guarantees the company Mon dressing lingerie tcup he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. Mon dressing lingerie reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by bank card on behalf of the officially accredited organizations or in the event of nonpayment. Mon dressing lingerie specifically reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration.

Return Merchandise:

We are committed to providing you with complete satisfaction for all of our products and services. You have 30 days (date of receipt) to request an exchange or refund of your order from our customer service: [email protected]

This is only applicable for items returned in new condition and unworn or used in its original packaging with all tags for the resale of the item. The number of your order, the reason for your return as well as your wish (exchange, refund or credit note) must be specified. The return costs are the responsibility of the customer as well as the risks associated with the return of the article (loss or deterioration).

On the other hand, we cannot take back parcels for which no attached element makes it possible to identify the sender (order number, surname, first name, address).

Product Warranty:

In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects of the thing sold. . The consumer is expressly informed tcup Mon dressing lingerie is not the producer of the products presented within the wirework of the website, within the meaning of law n°98-389 of May 19, 1998 and relating to liability for defective products. Consequently, in the event of damage caused to a person or property by a defect in the product, only the responsibility of the producer thereof may be sought by the consumer, on the basis of the information appearing on the packaging of the said product.

Right to retract :

The consumer has a period of 15 working days to return, at his expense, the products tcup do not suit him. This period runs from the day of receipt of the consumer's order. If this period expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. Any return may be reported in advance to Customer Service. [email protected]

The product must be returned to the following address:

MON DRESSING LINGERIE

37 rue Suzanne Lanoy

59490 SOMAIN

Only products returned in their complete set and in perfect condition for resale will be taken back. Any product tcup has been damaged will not be refunded or exchanged.

This right of withdrawal is exercised without penalty, with the exception of return costs. In the event of the exercise of the right of withdrawal, the consumer has the choice to request either the reimbursement of the sums paid, or the exchange of the product. In the case of an exchange, shipping will be at the consumer's expense.

In the event of exercise of the right of withdrawal, Mon Dressing Lingerie will make every effort to reimburse the consumer within 15 days.

The consumer will then be reimbursed by crediting his bank account (secure transaction) in the event of payment by credit card, or by check in other cases.

Rights of use:

The right to use Mon Dressing Lingerie software, as well as those distributed by it, is granted to the consumer on a non-exclusive, personal and non-transferable basis, in accordance with the Intellectual Property Code. However, under Article L122-6-1 of this Code, the consumer has a right of reproduction exclusively for the establishment of a backup copy, when this is necessary to preserve the use of the software. In any event, the author of the software retains a right of ownership over his work, which the consumer undertakes to respect.

Force Majeure:

Neither party will have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure any irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances will notify the other within ten working days following the date on which it becomes aware of them. The two parties will then come together, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the performance of the contract will be continued. If the case of force majeure lasts longer than three months, these general conditions may be terminated by the injured party. Expressly, are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning; the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

Applicable law :

These general conditions are subject to French law. This is the case for rules of substance as well as for rules of form. In the event of a dispute or complaint, the consumer will first contact Mon Dressing Lingerie to obtain an amicable solution.

Personal data:

Mon Dressing Lingerie for service purposes, reserves the right to collect personal data relating to users of the site, in particular by means of "cookies" referred to in Article 11. These can be installed on your computer in order to identify you when you connect to our website.

To this end, the site www.https://mondressinglingerie.com/gb/ is declared to the CNIL under the number: 1657976

We cannot be held liable for any inconvenience or damage inherent in the use of the Internet network and outside the precautions taken by the company.

Any case of force majeure, external intrusion or presence of computer virus cannot engage the responsibility of Mon Dressing Lingerie.

Mon Dressing Lingerie also reserves the right to commercially sell the data it has collected on its site.

In any case, and in accordance with Law No. 78-17 of January 6, 1978, any user or customer of the site may at any time oppose the commercial use of said data and also benefits from a right of access, rectification and deletion of data concerning him.

All inquiries relating to this article should be sent by e-mail to the address [email protected]

Contact :

For further information, you can contact us:

- by email : [email protected]

- by phone from Tuesday to Saturday from 9:30 a.m. to 12 p.m. and from 2:30 p.m. to 7 p.m. at 09.82.20.93.22

- By mail: My Dressing Lingerie, 37 rue Suzanne Lanoy, 59490 SOMAIN